Q1: Can I customize the product with my brand logo?
A: Absolutely! As an OEM manufacturer, we excel in customizing products with various logos. Beyond printing existing logos, we also offer design and development services to create a unique branding experience for your product. Please provide the logo in PDF or AI format for optimal clarity, enabling us to create the perfect print plate for your branding needs.
Q2: What is the minimum order quantity (MOQ) and pricing for the product?
A: Our standard MOQ is 200 pieces for certain items, with some others commencing at 1000 pieces. The pricing is dependent on multiple factors including material, design complexity, size, and print specifics. We recommend a direct consultation with our sales team for an accurate quotation tailored to your requirements.
Q3: How long is the production lead time?
A: Typically, the production lead time ranges between 10-25 days, varying according to the order volume. For urgent requirements, we prioritize and adjust production schedules to ensure expedited delivery. Please discuss your specific deadlines with us for precise planning.
Q4: Is it feasible to obtain a sample prior to placing an order? What is the lead time for a custom sample?
A: Yes, we encourage sampling for quality assurance. We provide stock samples for material and quality assessment free of charge, with shipping charged to your courier account. For samples customized with your logo, the preparation takes approximately 3-5 days.
Q5: What are the shipping options, and how can I ensure timely delivery?
A: We provide a spectrum of shipping options including sea, air, and express services like UPS, FedEx, and TNT. The choice depends on your preferred delivery timeline and budget, with faster options incurring higher costs. We advise on the most efficient method to ensure your order arrives promptly.
Q6: What are the payment terms?
A: Generally, our payment structure is 30% T/T deposit with the remaining 70% balance payable against the BL copy. For express and air shipments, we require payment before dispatch. We're open to discussing other payment structures that might suit your business model better.
